CIAO DATE: 11/04

Spoken-About Knowledge: Why It Takes Much More than 'Knowledge management' to Manage Knowledge

Abstract

The aspiration of this article is to at least sketch an understanding of knowledge that has the potential of real usefulness for companies. To achieve this we take the long road back to the theoretical foundations of the concept of knowledge in order to set the definition straight. This will lead us to identify and correct some of the predominant misconceptions. More importantly, it allows us to outline a new framework for understanding knowledge. Based on that, we suggest some directions for dealing with the present reality challenges of companies like Unimerco. We perform a preliminary test of the framework against our observations in Unimerco, and we outline some of the next steps which we believe can re-align theory with practice and lead to useful results for companies.

Full text (PDF, 32 pages, 450.4 KB)