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CIAO DATE: 02/04


Department of the Navy: Two-Level Performance Management Program

September 2001

National Academy of Public Administration

Introduction

To gauge the effectiveness of its Two-Level Program, the Office of the Deputy Assistant Secretary of the Navy (Civilian Personnel/Equal Employment Opportunity) of the Department of the Navy (DON) engaged the services of the National Academy of Public Administration’s (NAPA) Center for Human Resources Management (CHRM). The NAPA review focused on the extent to which implementation of the DON Two-Level Program fosters adherence to critical program elements including system requirements, awards and recognition, career development and advancement, a more productive environment, and improved communication and feedback. Data were analyzed to determine compliance with program requirements, identify successful approaches,document significant program outcomes, and examine best practices.

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